Privacy Policy

Last updated: 21 October 2026

This policy explains how Thorul handles personal data in Conquero, also distributed as Conquer: Rise or Kneel, on PC, Android, iPhone and iPad, including versions distributed through Steam, Google Play and the Apple App Store. It also covers support communications about the game. Available features and service connections can differ by platform and installed version.

The next game update will disable the optional legacy Unity Analytics service and its automatic initialisation. That change takes effect when you install the updated version. Earlier installed versions may retain their previous configuration. An update does not automatically delete information already held by a service provider.

The Thorul website has a separate website privacy policy. External websites, community services and stores also have their own privacy notices.

Who is responsible

The controller responsible for the processing described in this policy is:

Thorul, Tugrul Kavasgil
Bredeneyer Str. 152
45133 Essen, Germany

Privacy questions and requests: tugrulkavasgil@gmail.com
Game support: hello@thorul.com

Platform and service providers may also process information for their own purposes. Their notices explain the processing for which they are independently responsible.

Saved games and local play

Conquero stores game settings, saved games, progression, statistics, unlocked content and local Pass and Play sessions on your device. This information lets you continue playing and retain your preferences. Local Pass and Play takes place on the same device.

The ordinary single player save function does not automatically send your saved games to Thorul. Your operating system, platform or a backup service may make separate copies according to your settings and the services available for your version. Sending us a saved game for support is a separate action you choose to take.

Deleting a local save does not cancel a purchase or delete records held by Apple, Google, Steam or another provider. Uninstalling the game or clearing its application data can remove local progress. Keep any progress you want to preserve before taking those steps. Backups and secure purchase records may remain separately.

Platform accounts and game services

On supported platforms, Conquero connects to Steam, Google Play Games or Apple Game Center for platform authentication, achievements, leaderboards and related features. Authentication may be attempted when the game starts, and your platform may display a sign-in prompt.

The game can receive a platform player identifier, display name and authentication result, and send achievement progress and leaderboard scores. Your platform provider can associate these interactions with your account. Scores, display names and achievements may be visible to other players according to the service and your account settings. Conquero does not receive your platform password through these integrations.

You can manage account connections, privacy and visibility through your platform's settings. Without the information needed to authenticate or submit a score, the corresponding platform feature cannot operate.

See Valve's Privacy Policy, Google's Privacy Policy and Apple Game Center and Privacy.

Purchases and ownership

Steam, Google Play or the Apple App Store processes payments through its own systems. Conquero uses product and transaction information, purchase verification results and ownership records to unlock and restore purchased content. You do not enter a payment card number into Conquero.

Mobile versions can store a verified ownership record locally so purchased content remains available when a store connection is unavailable. This fallback can use a device identifier to bind the record to the device. Secure store records may survive a reinstall. Refunds and store transaction history are managed through the store used for the purchase.

Stability information and reports

Local information on iPhone and iPad

The next iPhone and iPad update introduces a small technical record stored on the device to help investigate interruptions during turns, season changes and saving. It records the game version and build, a fixed processing stage, numeric turn and season, a sequence number, memory counters and a low memory warning count. It can retain the last record from the preceding unfinished launch alongside the current record.

The record is limited to 2 KB and contains no player or noble names, account identifiers, authentication tokens, personal device name, free text logs or saved game contents. It stays in the application's cache, is excluded from iOS backup and is not automatically uploaded to Thorul or Unity.

Previous records expire after 72 hours when the game next checks or updates the cache. The operating system may clear the cache sooner. The game cannot delete a file on a timer while it is closed. This particular local record is an iPhone and iPad feature; it is not automatically created on PC or Android.

Platform diagnostic information

Apple, Google, Steam and operating system providers may collect crashes, performance information and other technical reports under their own settings and privacy notices. They may make reports or statistics available to developers. Such information can include the app version, device model, operating system, failure details and technical identifiers. We use information made available to us to investigate faults and improve game stability.

For example, Apple provides developer crash reports and Google Play provides Android vitals. These platform channels are separate from the local iPhone and iPad record. Local PC or Android logs can also exist without being automatically sent to Thorul.

Messages and reports you send

When you use an email feedback or error-report action, the game opens a draft in your email application. Feedback can include the device model and operating system. Error reports can also include the app version, hardware details, error messages and stack traces. Updated versions omit the personal device name from the default error report; an older version may still include it. Error text and attachments can contain additional information.

Review and edit the draft before sending it. The game does not send the email automatically. If you send a message, we receive your email address, its contents, attachments and the technical information you leave in it. Send only information needed for the issue. Do not include passwords, authentication tokens, payment card details or unnecessary information about other people.

Unity cloud crash reporting

Unity cloud crash reporting remains disabled in the updated game configuration described here. Publishing this policy does not activate it. If we introduce automatic cloud crash reporting, we will explain its provider, data, purpose, retention and applicable choices before activating that processing.

Unity engine and Analytics

Conquero uses the Unity engine and integrated services. Depending on the version and enabled services, technical processing can involve IP addresses, installation or service identifiers, app and device information, and operational records. Unity processes some engine and service information for its own purposes, as described in its Game Player and App User Privacy Policy.

Earlier versions may initialise optional legacy Unity Analytics automatically. This service can process installation identifiers, device and app information and session information for usage analysis. The next game update disables that optional service and its automatic initialisation on PC, Android, iPhone and iPad. Platform authentication, purchases and achievements continue to have their own data handling. Disabling optional Analytics is not a statement that every engine or service connection is disabled.

Contact us about information associated with an older Conquero version, including requests to access or delete information. Updating the game does not itself erase historical provider records. Reading this policy or continuing to play does not constitute consent to optional collection.

Multiplayer and notifications

Local Pass and Play is available on the same device. Online multiplayer and online turn notifications are disabled in the release configuration covered by this update. If these online features become available, we will explain their accounts, match data, service providers and notification processing before they begin.

Purposes and legal bases

Where the EU General Data Protection Regulation applies, we use the following bases for our processing:

• Providing the game, retaining preferences and progress, authenticating platform features, verifying purchases and answering support requests necessary to provide that service: performance of our contract with you, Article 6(1)(b).

• Investigating technical faults, maintaining stability and security, preventing misuse and answering other enquiries: our legitimate interests under Article 6(1)(f), balanced against your rights. We limit the information used for these purposes. You can object on grounds relating to your situation.

• Complying with a legal obligation, including an applicable record-keeping duty or lawful request: Article 6(1)(c).

• A processing operation for which we request and rely on your consent: Article 6(1)(a). You can withdraw that consent for the future without affecting earlier lawful processing. A privacy notice does not replace a required consent choice.

Only provide information necessary for the feature or request you use. Without necessary purchase information we cannot verify ownership; without relevant support details we may be unable to investigate a report. Device storage and access are also subject to applicable rules in addition to the GDPR.

We do not use the information described here to make decisions about you based solely on automated processing that have legal or similarly significant effects.

Recipients and international processing

Recipients depend on the feature involved. They include your store and platform game service, Unity for enabled engine and service functions, and the email providers used to receive and answer support messages. Public leaderboard information is also available to the audience of the relevant platform feature. Using one feature does not send every category of game data to every provider.

We may disclose information when a binding legal obligation requires it or when necessary to establish, exercise or defend a legal claim.

Providers may process information outside your country, including outside the European Economic Area. Where we arrange such a transfer, applicable data protection law requires an appropriate transfer mechanism, such as an adequacy decision or contractual safeguards. You can contact the privacy address above for information about the destinations and safeguards applicable to your data and how to obtain a copy. Providers' own privacy notices explain transfers for which they are independently responsible.

Retention and deletion

Local saves and preferences remain until you replace or delete them or remove the relevant application data. Device backups and secure ownership records can remain separately according to the system or provider involved. The local iPhone and iPad stability record follows the 72-hour rules described above.

We retain support messages and diagnostic attachments until we have answered the request and completed the related investigation or service. We remove diagnostic material when the fault is resolved and its fix released, or when the investigation ends. Information still required for a specific dispute, warranty obligation or statutory record is retained only for that purpose until the relevant obligation or need ends. We may retain a bug description after removing information that identifies the person who reported it.

Platform providers retain their account, purchase, achievement and diagnostic records under their own rules. Deleting data held by Thorul does not itself delete your platform account or cancel a purchase.

Your rights and choices

Depending on the law and circumstances, you can request access, correction, deletion, restriction of processing or a portable copy of your personal data. You can object to processing based on legitimate interests and withdraw consent where processing relies on it.

Email tugrulkavasgil@gmail.com and identify the platform and service concerned. We may ask for information reasonably necessary to locate the records and verify your identity. Do not send passwords or authentication tokens. GDPR requests are normally answered within one month; if a lawful extension is necessary, we will explain it within that month. Rights are subject to applicable conditions and exceptions.

You can also use the privacy controls of providers independently responsible for your information. You may complain to a competent data protection authority, including the authority where you live, work or believe an infringement occurred. Our local authority is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen.

Children and families

Conquero is not specifically directed at children under 13. Parents and guardians can manage platform accounts, visibility and purchases using the provider's family controls. A store age rating does not itself provide parental authorisation for data processing.

We do not ask children to send personal information in bug reports. Contact the privacy address if you believe a child's information has been provided to us improperly. We will investigate and delete or otherwise handle it as required by applicable law. Where a processing operation requires parental authorisation, it must be obtained before that processing takes place.

Security and policy changes

We use measures appropriate to the information and purposes described here and limit access to people who need it for those purposes. No device, application or communication system can be guaranteed completely secure. Protect your platform account and avoid sending unnecessary personal information in support requests.

We will update this policy when our data practices change and revise the date above. Material changes will be accompanied by any additional notice or choice required by law.